How to fix a download failure in WhatsApp

WhatsApp download failure is the most recurring error on WhatsApp, spoiling the basic user experience. WhatsApp is known for its instant messaging, which includes text, media, and other files. But the same is now creating issues; meanwhile, whenever a user tries to download any receipt media, it shows downloading for a while and later shows “download failed.”

However, it is a minor bug that can be fixed through the usual update. But, as of now, WhatsApp is unable to figure out the major reason behind it. Luckily, in adherence to this bug, WhatsApp mentioned some probable key factors that might help you fix it. So, below, we are going to share with you the best fix for WhatsApp download failure.

Why is the download failing on WhatsApp?

WhatsApp is still trying to find an accurate reason behind WhatsApp’s failure to download media. But while using it for a long time, a few experts suggested some fixes that you should try. These fixes are related to basic issues that walk around during normal usage. Remember, WhatsApp also suggested some key factors that you should look at. These suggested factors are as follows: 

• Outdated WhatsApp version
• Low Internet connectivity
• Corrupted cache files
• SD card-related issues

How do I fix download failures in WhatsApp?

While searching for different reasons why the WhatsApp download failed, we found a lot of troubleshooting that you must try. As if you are not capable of sharing and using the media feature on WhatsApp. It means you have lost the most essential feature of WhatsApp. But, no worries, as below are the best fixes that will solve “Whatsapp download failed.”.

Fix 1: Update your WhatsApp

Many times, we forget to update our app, and that leads to malfunctions. Similarly, a WhatsApp download failure could be the reason for the malfunction. In such a case, we recommend you first check whether your WhatsApp app is updated or not. If not, then update your respective device app store. Either way, follow the following steps:

• Launch the Google Play Store or App Store.
• Search for WhatsApp in the given search bar.
• Now tap on the first result.
• After that, tap on the Update button.
• That’s it, and your WhatsApp will automatically update.

Fix 2: Check for stable Internet Connectivity

The Internet is the backbone of running WhatsApp, whether for text or media messages. More likely if WhatsApp fails to download media. It means your internet connectivity is not appropriate for downloading media. In such a case, you need to look for a stable internet connection, and it does not matter if it is cellular or Wi-Fi.

Fix 3: Clear WhatsApp’s cache files.

While doing day-to-day tasks, the significant app stores a little cache data to run the app faster. But sometimes, these cache files get corrupted and may cause issues like WhatsApp download failure. In such a case, you need to clear those corrupted cache files that WhatsApp stores in them. So, follow the below steps to get it done.

• Open your device’s settings.
• Look for Application Management and tap on it.
• After that, locate and tap WhatsApp.
• Next, tap on Clear cache files.
• That’s it; WhatsApp cache files have now been cleared.

Fix 4: Check Your SD Storage

After reviewing the above-listed fixes, it might be possible that your phone’s SD card has some issues. Like it has exhausted its storage limit, or maybe the SD card is corrupted. So, you need to delete unwanted stuff from your SD card and make some space. If it still shows the same issue, then buy a new card that has more storage capacity.

Conclusively, these are the major fixes that you must look for when a WhatsApp download fails. More likely, after using these fixes, your issue will be fixed. However, after using the given fixes, you are still facing the same problem. Then, go to WhatsApp Support and ask for help.

Frequently Asked Questions (FAQ)