in this guide The Moto G96 5G is a 5G network-supported device. Should you be willing to enable and optimize 5G connectivity for this handset in India (or anywhere else), this comprehensive manual will be a perfect companion for you to accomplish the task. We provide instructions for 5G non-appearance scenarios and how to configure it correctly, thus enabling you to grasp the maximum network speeds allowed by your carrier and locality.
Why 5G Might Not Be Displayed on Moto G96 5G
It is very important that you understand the major reasons behind 5G non-functioning on your Moto G96 5G before actually coming to the point of its setup.
- Firstly, the answer is yes: the Moto G96 5G is compatible with 5G networks.
- Nonetheless, it is not necessarily so that you will come across a 5G signal or icon just because your phone is able to work on 5G.
- In addition to that, you must be sure about it that your SIM card and plan supports 5G, your carrier is able to provide 5G coverage at your location, and your network settings are permitted to allow 5G. As a matter of example, the official Motorola support page affirms: “Once you have confirmed that both your SIM and phone can support 5G, navigate to Settings > Network & Internet > Mobile network > Choose network and pick the appropriate 5G network.” (Motorola Support)
- An individual on Reddit stated: “Kindly refer to this address: Settings > Network & Internet > Mobile Network > Preferred network type. Make sure that it is adjusted to 5G/4G/3G/2G (Auto) or something alike.” (Reddit)
- If your preferred network type is 4G only, you will not be able to spot 5G.
- Whenever the carrier or area is not 5G band-supported, the phone will be put on 4G.
It is of great help in setting up 5G to comprehend these restrictions.
Step-By-Step: Enable 5G on Moto G96 5G
Moto G96 5G phone users can rely on the simple steps below to successfully enable 5G on their devices. Step 1 to the end do not miss any of them.
1. Insert the Proper SIM & Check the Plan
- Double-check that the SIM is a 5G-ready nano-SIM.
- Check with your carrier if the plan you have supports 5G and also if your area has 5G coverage.
- In addition, some vendors may send you an activation code for the 5G service to be enabled on your SIM card.
2. Determine User Settings on Handset to Access 5G
- On your phone: go to Settings → Network & Internet.
- Tap SIMs & mobile network (or similar) and select the SIM you intend to use for mobile data. (Motorola Help)
- Within that SIM’s settings: look for Preferred network type (or “Network mode”) and select a device that is capable of 5G, for instance “5G/4G/3G/2G (Auto)” (Help for Smartphone)
- In case the device is only set for 4G (LTE) or 3G, choose the mode which also has 5G.
3. Network Settings Refresh or Reset (if 5G option still not visible)
- In case the 5G option is still unattainable, a network settings reset would be a necessary action: Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth. (Manuals+)
- Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth. (Manuals+)
- Once the reset is completed, the SIM card needs to be reinserted, the phone restarted, and the network checked again.
4. Check for Software Updates
- Make sure your Moto G96 5G has the latest firmware and security patches installed.
- At times, improvements for specific 5G bands or better connectivity can be realized by the carrier or manufacturer through their update.
5. Check 5G Coverage and Bands
- Locations without 5G bands can’t provide 5G signal even if a phone and plan both support 5G.
- Frequency bands for 5G might differ in various areas so even if your phone is compatible with 5G, you will get a 4G signal if the bands don’t match.
- Here’s an example for India: find out whether the carrier provides 5G in your location first and check your phone settings for correspondance.
6. Troubleshooting When 5G Is Not Showing
- Power down the device, take the SIM card out, then put it back and restart the device.
- Put the phone on Airplane mode for about 30 seconds, then turn it off – this will force the device to look for a network to connect to.
- Watch for the “5G” or “5G +” symbol in the status bar.
- If it still shows 4G only:
- Make sure that your mobile plan supports 5G.
- Make sure the SIM slot in which the SIM card is placed is the one that is enabled for data on your phone.
- Make sure your carrier has given the green light for 5G at that location.
- By dialing ##4636## on the dialer (some Android phones), you can also go to Phone Information and change the preferred network type to 5G. However, this is for advanced users and not all carriers may support it. (Lenovo Community)
Best Practices & Optimising 5G Experience on Moto G96 5G
After enabling 5G, you can optimise your experience further to get the best results.
✅ Choose the Correct SIM Slot and Use Primary Data Slot
Performance can be influenced by the SIM slot you use, which is configured for 5G/data—if you have a dual-SIM phone, make sure the correct slot is the one that is used for mobile data. (The manual indicates “Choose preferred SIM for mobile data” under SIM settings.) (Motorola Help)
✅ Monitor Data Usage & Battery Impact
Most of the time, 5G will consume more battery power if the signal is weak in the area. In case you realize that the battery is draining, you can temporarily change your “Preferred network type” to 4G until the signal is stable.
✅ Use “Reset to Default” APN Settings if Mobile Data Problems Appear
After changing the network to 5G, there are instances when mobile data cannot be used because the APN settings are not correct. Location: Settings → Network & Internet → SIMs & mobile network → Access point names → Menu → Reset to default. (Help for Smartphone)
✅ Maintain Strong Signal Environment
5G will be able to deliver its optimal speeds only if you are in a place where the signal strength is good. If the 5G is weak or intermittent, the experience may be downgraded to 4G fallback.
✅ Restart Device Periodically
Restarting is a way to perform the network handshake afresh and hence it allows your phone to connect with the best network available (5G or 4G as needed).
FAQs for Moto G96 5G Network Setup
Q1: What may be the reason if my carrier is 5G capable but still I can get only 4G on the Moto G96 5G?
A: Such reasons may include: being not in a 5G plan; a SIM card that is not 5G compatible; your area is not covered by 5G; your network mode is set to LTE/4G only; your phone may require firmware update.
Q2: How to find out that the Moto G96 5G is connected to 5G?
A: First, 5G has to be turned on following the above instructions, then check the presence of the 5G icon in the status bar. Besides, one can use a speed-test app and if the maximum speed is almost twice or more of the 4G connection, and you are in a good coverage area, then you are probably connected to 5G.
Q3: Is it possible to keep 5G on at any time?
A: In network settings you can select ”5G/4G/3G/2G (Auto)”. It is better to use ”5G only” temporarily if you are sure that your carrier/area supports it strongly, as ”only” modes may drop your connection or you may not be able to fall back to another network. The instruction for changing network mode shows ”Preferred network type” step. (Help for Smartphone)
Q4: Does 5G turn on continuously consumes the battery?
A: Definitely, if the signal is weak and the device is continuously searching for 5G, the battery life will be shortened. When the battery consumption becomes too high, it is better to change back to 4G if there is no great advantage of 5G.
Conclusion
We have demonstrated the entire 5G setup process on the Moto G96: checking your 5G plan, changing network settings, troubleshooting, and optimization performance.
By doing the steps above, your handset will be ready to use 5G next time when it is available in your area and thus you will be able to enjoy much faster download/upload speeds, lower latency and generally a more future-proofed wireless experience.