NBA 2K21 is one of the most popular basketball games; however, players have recently reported game encounters with the problem ‘A problem has been encountered that prevents gameplay from continuing. The game will not be counted. Due to this, players were unable to get connected and could continue to play the game.
The game is available on all major platforms, including Windows PC, PlayStation, Steam, and Xbox. Today in this article, we will be sharing how you can resolve the NBA 2K21 Green Glitch. Follow the instructions mentioned below.
Fix the NBA 2K21 Green Screen Error
There could be multiple reasons for this error. Investigate the error and then follow the troubleshooting guide, so without further ado, let’s check it out.
NBA 2K21 Minimum Requirements
Here are the following system requirements that should meet the specs for smoother gameplay:
- OS: Windows 7 B4-Bit or above
- Process: Intel Core i3-530 @ 2.93 GHz or AMD FX-4100 @ 3.60 GHz or above
- RAM: 4GB
- GPU: Nvidia GeForce GT 450 1GB or ATI Radeon HD 7770 1GB or above
- Direct X: Version 11
- Storage: 80GB HDD
- Sound Card: Direct X 9.0x Compatible
Recommended System Requirements
- OS: Windows 7 64-bit or above
- Processor: Intel Core i5-4430 @3GHz or ATI Radeon R9 270 2GB or above
- DirectX: Version 11
- Storage: 80GB or above
- Sound Card: DirectX 9.0c Compatible
Disable Shot Feedback
Some players have suggested that, due to shot feedback, they sometimes encounter a green glitch. Check out the following guide to rectify the error.
- Click on Option/Quite, which appears in the upper-left corner.
- Scroll a bit and choose Shot Feedback, and from there, click off to disable
- That’s it!
Update your GPU driver.
The game does consume a lot of GPU, so check if your GPU is outdated and ensure to update your game to the latest version. It is quite easy to update the GPU from the Manufacture Driver Support page, or you can also use automatic driver updates such as Driver Booster. Where it scans and downloads the latest version automatically.
Check integrity on your respective platform.
For PlayStation
- Open Settings, and then click on Application Saved Data Management.
- Click on Saved Data in System Storage, and then choose Upload to Online Storage to save the backup
- Now go to saved data in online storage, and then click on Download to system storage.
- Next, choose My Carrier, and then Download to System Storage.
- That’s it!
For Steam (PC),
There are two different ways to fix the green glitch on Steam: first, disable the Steam overlay, and second, verify your game integrity.
Disable Steam Overlay
- Open the library on Steam and then right-click on NBA 2K21.
- Select Properties, and then choose General.
- After that, uncheck the checkbox for ‘Enable the Steam Overlay While in-Game.
- Save to confirm your action.
Verify game file integrity.
- Click on Library on Steam, and then right-click on NBA 2K21.
- Next, choose Properties, and then go to Local Files.
- From there, select Verify the integrity of the game file.
- Wait for it to finish the integrity scan.
- That’s it!
Check your Xbox game language.
Your game language should be set to English; some players have reported that due to another language than English, NBA 2K21 encountered a green screen glitch.
- Head over to Features and then open Xbox Settings.
- Scroll down a bit, choose Menu Language, and set it to English.
- That’s it!
Tweak NVIDIA Settings
- Open the NVIDIA Control Panel (right-click on your desktop and then choose NVIDIA Control Panel).
- From there, choose Manage 3D Settings and choose Program Settings.
- Click on Select a Program to Customise, and then click on Add.
- Now, locate your game (default: C:\Program Files (x86)\Steam\steamapps\common).
- Next, select Preferred Graphics Settings to open a drop-down menu, and then High-Performance Nvidia Processor
- Hit apply to confirm your action.
- That’s it!
Reinstall NBA2K21
If you are still facing the same error, then you need to reinstall your game. Here is the instruction mentioned below:
- Open the app and feature on Windows, then look for NBA 2K21.
- Then click on uninstall, and after that, reinstall the game.
- That’s it!
Hopefully, this guide remains helpful for you to rectify the error on your device. If you have any queries, please share them with us in the comment section below.