How to Fix the iPad Touchscreen Not Working Issue

The Apple iPad is a worthwhile product that provides a quality user experience. Especially since Apple introduced the M2 Chip, the iPad is performing better than ever. Specs-wise, the iPad has amazing attributes, and as of now, there are no major issues that developers are experiencing. Minor issues will arise because of user-end problems or anything else.

A few iPad users have been experiencing issues with their iPad screens not working recently. Their iPad screen does not respond when they tap or do any day-to-day tasks. On their support page, Apple did share a few tips. But as a normal user, it is challenging to use such technical jargon (complex words). 

Fix the iPad Touchscreen Not Working Issue

There can be plenty of reasons why you cannot use touchscreens on an iPad. Like the app you are using, it has some issues that prevent touchscreens from working. Additionally, you may be using the iPad with wet hands, so the touch inputs are ignored. Additionally, there may be technical issues, such as outdated software, malware, etc. Here, we’ll discuss all those shortcomings and try to fix them.

Clean your screen.

The first thing you should ensure is that there is nothing on the iPad screen that is blocking your touch inputs. Sometimes such things are not visible, and we think that the iPad screen has a technical problem. I know it’s common sense, but sometimes these things are not seen, and we think it’s a technical problem. So, make sure your screen is cleaned with a soft cloth.

Don’t use an iPad with wet hands or gloves.

If your hands are damp, the iPad can’t sense your touch and will not respond to your touch. To begin with, avoid using the iPad with wet hands. The second thing is that if you are a wearer of gloves, it is normal that you can’t use them even while wearing them. Then remove those gloves and see if the issue has been resolved.

Remove the screen cover.

These covers are usually applied to protect the device screen. But when the same cover lasts for a longer period, it shows slow touch inputs or may block touch inputs. In such cases, to ensure that there is no technical fault with the touch screen, try to remove the screen cover and check if the issue is fixed or not.

Restart your iPad.

After checking the physical outline, let’s move on to the technical aspects. The most important thing to do is restart your iPad. Because of the large number of processes, the device gets slowed down and even sometimes does not consider touch inputs. Therefore, restarting the device is the best way to fix that problem, as it gives it a fresh start. Just press and hold the power and home buttons and release them when the Apple logo appears.

Disconnect external devices.

Make sure that the external devices you have connected to your iPad are not interfering with the touch input. You heard right; it may be possible that external devices are doing it. The cause of that can be anything from malware to slow processes to anything else. So, disconnect all such devices and check whether the issue has been fixed or not. 

Update your iPad.

Regular software updates are crucial for every device. If any user leaves to update, such devices start malfunctioning, and a touchscreen not working can be one of such issues. So, after the previous fixes, if you are not satisfied, then make sure to update your iPad to the latest version. If you don’t know what to do, follow the steps below.

• Open the Settings app.
• Head to the general section.
• Under General, Software Updates >> Automatic Updates.
• Turn on downloading iOS updates and installing them.
• That’s it; your iPad will automatically update to the latest software version.

Factory reset your iPad.

It may be possible that some malware has been installed on your iPad and is causing this error. If that is the case, you can’t identify where it is stored. And keep in mind that it can cause more harm than now. A factory reset is the best solution for such concerns. This will wipe out all settings and data from your iPad. To reset an iPad, you need to make sure you backup all of your important data. Let’s take a look at the steps below.

• Open the Settings menu.
• Scroll down to the General section.
• Tap on transfer or reset the iPad.
• Now tap to erase all content and settings.
• That’s it. In a moment, your iPad will reset.

Besides that, even after doing these troubleshooting steps, if your iPad still shows the same issue, then it is recommended to raise a support request. Additionally, as a tip, avoid extreme temperatures while using the iPad. From the above explanation, I can assume you have taken into account all the aspects influencing the iPad screen not working issue. Even after that, if any users still have questions, you can ask them all below.

Frequently Asked Questions