After getting banned from India and various other countries, TikTok is still in service. However, it is an inspiring application for YouTube shorts and Instagram reels. TikTok, on the other hand, has a distinct identity. Interestingly, a few TikTok users reported an error titled “Not eligible” on TikTok for Android and iOS.
For that reason, we have studied related to the given concern and tried to find the best fit for you. But the foremost reason found was that the user might be under 13 years of age. As a result, getting this certain So, here we will let you know how to fix the “Not Eligible” error on TikTok for Android and iOS.
How to Fix the “Not Eligible” Error on TikTok for Android and iOS
Every company has its own privacy policy and terms for using its applications. Likewise, TikTok was also developed with the same idea, and yes, it has some terms through which you can get access. And, as the error suggests, there is some eligibility issue, which means you are below 13 years of age. Because they have a term that says users who are 13 years of age or older can use TikTok, whether using Android or iOS.
Meanwhile, these are the main probable reasons that influence this eligibility error. For that purpose, below we have mentioned a specific fix that will surely help you resolve this error.
Age Restriction
As said above, the only favourable reason for getting this error is age issues. Meanwhile, TikTok allows users who are 13 years of age to access it. However, this limit can vary from country to country. So, if you are not of age according to the TikTok Terms, then you need to wait for the age specified in the TikTok Terms.
Country Restriction
It is also possible that you are trying to log in to TikTok in a country where the service has been banned. So, in that case, you get this type of error. Meanwhile, check whether your country has banned TikTok or not. Afterwards, try logging in to see if the service is allowed in your country.
Clear cache for the TikTok Android App
Cache memory is more relevant for every Android application, but only up to a certain limit. However, if it goes beyond the requirement, then it creates eligibility errors. For that purpose, you need to clear the cache stored in your TikTok Android app. Also, you can take the help of the below-stated steps.
- Open your Android phone’s settings.
- Next, scroll down to Application Management.
- Now locate TikTok in the given list.
- Then, tap on TikTok.
- Afterwards, you will see a button to clear the cache.
- Next, tap on “Clear Cache.”
- Following this, restart your phone.
- That’s it. Now try logging into your TikTok account.
Clear cache for TikTok on iOS
- Firstly, open your iOS Settings.
- Next, tap on General >> Storage >> iCloud usage.
- Locate Manager Storage and tap on it.
- Now, tap on the TikTok app.
- Then locate the cache option and clear it.
- Next, restart your iOS device.
- That’s it. Now try to log in to your TikTok account.
Overall, these are the two main reasons that caused that eligibility error. You must pay attention to both of these. As a result, you will surely get your error fixed. Hopefully, we can now expect that you all have accurate content about how to fix the “Not Eligible” error on TikTok for Android and iOS. With regards to this, if any user has any queries, please share them with us in the comment section below.