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How to Fix Can’t connect to the Internet on Windows

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Suppose you have recently encountered an error connecting to the internet on a Windows device. There could be various reasons behind this, which include firewalls, antivirus software, proxying, and other issues. Today we will guide you on fixing the connection because of a firewall, anti-virus software, or proxy.

Fix: I can’t connect to the Internet on Windows.

Let’s first check the firewall issue, so without further ado, let’s check this out. Follow the instructions mentioned below.

  • Click on the Start Menu and head over to Windows Settings.
  • Using the Search “Find a Setting” option, search for a firewall.
  • Click on Firewall and select “Allow an app through Windows Firewall.”
  • Next, click on Change Settings, and then click on Allow Another App.
  • Then, select Browser and check the Browse Window.
    • Check %ProgramFiles(x86)%\Google\Update
  • Now, check the highest-numbered folder and click on GoogleUpdate.exe.
  • Click on Add, and that’s it.

If you are using a third-party firewall program, then head over to your firewall service website to learn how you can add the browser to the exception list.

Fix: Can’t connect because of an unsupported proxy server.

If you are encountering the error because of an unsupported proxy server, then here you go. Check if you are using the proxy mentioned.

  • Negotiation and the Admission Scheme
    • Including Kerberos and NTLM
  • Proxies use “integrated authentication.”
    • If the system is allowed to use that proxy.

The computer’s Background Intelligent Transfer Service (BITS) doesn’t start

Before proceeding with this, ensure that your BITS have been enabled. Follow the guide mentioned below.

  • Click on the Start Menu, and then click on Control Panel.
  • Then, click on System and Security.
  • Now, open Administrative Tools and select Services.
  • Navigate to the following if you are using Windows 10:
    • Open the Control Panel, and then head over to System and Security.
    • Click on Administrative Tools and then Services.
  • Right-click on “Background Intelligent Transfer Service.
  • Next, click on Properties, and there you will find “Startup Type” under the General Tab.
  • Then, change the value to Expect disabled.
    • After this, if you still encounter an error, then you should edit the file. Follow the instructions mentioned below.
      • Navigate to the following address: C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\
      • Then, right-click on the folder and select Properties.
      • Now, under General, click on the checkbox “Read-Only.”
  • That’s it.