If you have a Kyocera printer and, for some reason, your printer is not recognized on your computer, Not to mention, Kyocera is a well-known printer company, but reportedly, a lot of users encounter the error. While resolving the issue, we have found that most commonly, it occurs because of an outdated or corrupt driver, so updating it might resolve the issue. So without further ado, let’s check this out.
Check the USB cable
It is important that you have connected your printer correctly to your computer. So, just re-plug your printer into the computer. If you find any damage to it, simply replace it with a high-speed USB cable.
Use the built-in troubleshooting option.
Windows 10 comes with a pretty handy troubleshooting utility tool that helps find several glitches and errors. We suggest you check the Troubleshooting feature, so follow the step-by-step instructions mentioned below.
- Open Windows Settings and head over to the Device menu option.
- Click on Printer & Scanner, located on the left panel.
- Under the Related Settings on the right-side panel, click on Run the troubleshooting.
- It will start troubleshooting, and if it finds any glitch or issue, it will try to solve it.
- Follow the following on-screen suggestions.
Removed the update KB5000802 from Windows 10.
Recently, Microsoft rolled out the Windows 10 update, Version KB50000802, which reportedly shows an error with the Kyocera printer. Follow this guide to resolve the error.
- Open Windows Settings and head over to Update & Security.
- There, click on Windows Update and navigate to the right panel to select View Update History.
- Click on Uninstall Update, and then check for the Security Update for Microsoft Windows (KB5000802).
- Simply uninstall the update and then click Yes.
- That’s it. Restart your computer.
Suspend the Windows update
If the problem has been solved by Windows Update, then Microsoft is supposed to release a patch to resolve this issue. But for now, if the above method works, then you need to disable the Windows update. So here are the steps to check and enable Windows Update:
- Open Windows Settings and then head over to Update and Security.
- Navigate to Windows Update on the left panel.
- Click on Pause Update for 7 Days.
Alternatively, you can pause the update from the Advance Option.
- Open the Advance Option on the same Windows page.
- Expand the menu, and from that list, several options appear.
- Check the date for updates. That’s it.
Update your printer device’s driver by using dedicated software.
It is always important to check with the first-party driver, and you can download the latest driver from the manufacturer’s website. Simply download and install the driver on your computer. On the other hand, you can also check with the help of third-party software, such as Driver Booster. Once you update your driver, check if your Kyocera printer not recognized is resolved or not.