OneNote is one of the most popular Office tools, so with the recent update, many people have encountered errors such as Not Responding, Data Sync, Stop Working, and much more. Today, we are going to share a bit of knowledge to help you with this.
Clear the cache
To open the software, fast Windows uses the cache. Sometimes, while storing the cache, it gets corrupted or has some glitches. Due to this, OneNote might be showing an error.
- Open File Explorer.
- Locate C:\Users\Admin\AppData\Local\Microsoft\OneNote
- There you will find a file named 16.0. Open it.
- And it opens two new folders labeled Backup and Cache.
- Select the cache folder and delete it.
- That’s it.
After deleting this, check again. Your OneNote might be starting to work properly again. If this doesn’t work for you, follow the next method mentioned below.
Reset OneNote
If you have tweaked your OneNote settings, which might be causing the error, then resetting OneNote might fix the error. Follow the following guide.
- Open Settings and then click on Apps & Features.
- Search for the OneNote/Find OneNote app.
- Open it, and then click on the Advanced option.
- There you will find a reset option.
- Click on Reset, and confirm the pop-up by clicking on Reset.
- That’s it. Now try opening OneNote.
Note: This method, as mentioned earlier, Resetting OneNote will permanently delete the app’s data on your device, including preferences and sign-in details.
Update OneNote to the latest application.
If you have encountered an error after updating, then wait for the patch release or roll out to the previous version. Meanwhile, most of the time, updating is supposed to fix all possible errors.
- Open the Microsoft Store.
- Click on the three vertical lines placed in the upper-right corner of the device.
- Click on Downloads and Updates.
- Search for OneNote, find OneNote, and update it.
- Or you can click on Get Updates to install all available updates.
- That’s it.
Repair Office Installation
If updating OneNote doesn’t help you, then you can try out the Repair Office function. There are two different utilities available, including the Classic and Standalone UWP versions of Office Suite.
Repair with the Classic Desktop Version
- Open Windows Run, using Windows + R.
- Then, enter “appwiz.CPL” and hit enter.
- It will open Programmes and Features. Simply find or search for Microsoft Office.
- Right-click on it, and then select Change.
- Now, select Quick Repair, and then click on the Repair Button.
- Confirm it, and then see if it shows the “Invalid Notebook Name” error.
- Create a new note and then select “Quick Repair” or “Online Repair.”
- That’s it. Restart your computer.
Repair with the Standalone UWP version
- Open Windows Run, using Windows + R.
- Enter ms-settings: apps features and hit enter.
- It will open Apps & Features. Scroll down to find or search for OneNote.
- Then, click on the Advance option and scroll down to find the Reset Tab.
- There, click on the Repair Button.
- Confirm your action, and then see if it shows the “Invalid Notebook Name” error.
- Create a new note and then select “Quick Repair” or “Online Repair.”
- That’s it. Restart your computer.
Reinstall OneNote
If all the above doesn’t work for you, then your OneNote might get corrupted. Hence, the data is likely to be synced, so you don’t have to worry about your stored data. However, if you haven’t seen it, try to fix it with the above-mentioned method.
- Open Settings and head over to Apps & Features.
- Search for the OneNote/Find OneNote app.
- Click on it and select Uninstall.
- After OneNote, re-install it from the Microsoft Store.
- That’s it. Now you need to re-sign in again.