Google has recently introduced Google Docs, and it has become one of the most popular office utilities available for free. While other office utilities seem to be quite expensive, some users have reported that their Google Docs were not loading, so here is a guide to fixing this error. Google offers safe, neat, and one of the best online office suites that includes all the features you need. There could be several reasons why Google Docs isn’t working on your system. Follow this guide that will help you fix the Google Docs unable-to-load files issue.
Fix the Google Docs Unable to Load Files Issue
If you are one of those who are facing any kind of error while editing, creating, or loading the document with the help of Google Docs, then without further ado, let’s take a closer look at it and learn more about it.
Sign out of your Google account and re-sign into your Google account.
Sometimes, the error occurs due to a cache or a credentials issue. So just sign out of your existing Google account and then sign back into your Google account after a couple of minutes.
Check the Google Server
There was some time when the Google server was down, so head over to the down-dictator to check the real-time network outage. If you find out about any network downtime, then wait a couple of minutes and get back to it. On the other hand, you can also check the real-time server status on Twitter.
Check your Internet connectivity.
Google Docs is an online office tool that needs internet connectivity. However, if your internet connectivity isn’t stable, then you should check your internet connectivity. Once you fix your internet, and then retry, likely the error has been fixed.
Try in Incognito Mode.
To check if your browser and its tabs are working fine, try using Google Docs in Incognito Mode. This is because incognito mode doesn’t share your history, activities, or cache. If you find a problem with primary mode, we have shown you how to clear history, cache, and cookies from Chrome.
Clear History, Cache, and Cookies from Browser
If you have encountered a browser problem, you need to clear your history, cache, and cookies from your browser. Here are the following instructions mentioned below:
- Open your browser and head over to Settings.
- Click on the tool, select More, and select Clear browsing data.
- Now, select Advance and click on Cache and Cookie Files.
- Delete and relaunch your browser, and check again.
Restart Google Chrome Settings.
Your browser settings may have been tweaked, which might be creating a conflict with Google Docs. Try resetting your Chrome, and then this might resolve the existing error in your Google Docs.
- Open the browser and then the menu option.
- Then, click on Advanced, and from there, click on Reset and Clean up.
- After that, select Restore Settings from the default settings.
- That’s it, and your browser settings will reset.
Use a different device.
It’s not a common error, but if checking with a different device could fix it, then it’s worth it. Likewise, there could be various reasons behind this, such as an incompatibility error or a problem with Google Docs. Additionally, ensure that you are opening the documents in Doc or Docx file format.